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The American Institute of Chemical Engineers

New York, New York

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American Municipal Power Logo
American Municipal Power

Columbus, Ohio

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Cummings Electrical

Fort Worth, Texas

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City of Meridian Logo
City of Meridian

Meridian, Idaho

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Millar, Inc.

Houston, Texas

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Little Rapids Corporation Logo
Little Rapids Corporation

Shawano, Wisconsin

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Kissimmee Utility Authority Logo
Kissimmee Utility Authority

Kissimmee, Florida

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Millar, Inc.

Houston, Texas

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Water Replenishment District (WRD)

California

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Orlando Utilities Commission Logo
Orlando Utilities Commission

Orlando, Florida

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MilliporeSigma Logo
MilliporeSigma

Jaffrey, New Hampshire

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Bollig Inc Logo
Bollig Inc

Willmar, Minnesota

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Department of Management Sciences, City University of Hong Kong Logo
Department of Management Sciences, City University of Hong Kong

Kowloon, China

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Eberle Design Inc Logo
Eberle Design Inc

Phoenix, Arizona

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Ortho Molecular Products Logo
Ortho Molecular Products

Stevens Point, Wisconsin

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Panhandle Rural Electric Membership Association Logo
Panhandle Rural Electric Membership Association

Alliance, Nebraska

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South Dakota State University

Brookings, South Dakota

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University of California, Davis

Davis, California

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Eberle Design Inc Logo
Eberle Design Inc

Phoenix, Arizona

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Rudick Forensic Engineering Logo
Rudick Forensic Engineering

Cincinnati, Ohio

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South Dakota State University

Brookings, South Dakota

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SMUD - Sacramento Municipal Utility District Logo
SMUD - Sacramento Municipal Utility District

Sacramento, California

ascena Logo
ascena

Columbus, Ohio

Stein Eye Institute, UCLA Logo
Stein Eye Institute, UCLA

Los Angeles, California

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Chief Customer Officer
NATURE AND SCOPE:  The Chief Customer Officer is responsible for the customer service functions of the utility including customer contact and call centers, meter to cash process, key accounts, and customer programs.  The CCO is responsible for leadership, innovation, governance, and management of the company's operational and strategic plans for customer care functions.  LEVELS OF POSITIONS/DEPARTMENTS/WORK GROUPS SUPERVISED/DIRECTED:  Leads functional teams for the areas of contact and call centers, meter to cash process, key accounts, field services, metering, and customer programs.  ESSENTIAL DUTIES (Direct and/or Delegated):  Effectively leads cust


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