Position Description: Under general direction, the Retail Services Specialist performs complex quantitative analyses and studies; prepares and presents findings; develops, implements and documents analytical and predictive models and systems; under direction, conducts contract negotiations; provides analytical support for regulatory proceedings, including serving as the City’s expert in hearings, mediation, arbitration and technical working groups; provides guidance and training for junior analysts; prepares and presents analyses to colleagues, decision-makers and other stakeholders; develops, documents and updates business processes, section policies and procedures.
The position requires experience in utilizing and managing utility software to conduct complex analysis; developing and maintaining electric load forecast and other models; managing data; and create reports. Successful candidate must have the ability to interpret and work within regulations, contracts and policy directives; translate technical terms and concepts for non-technical users; suggest and document process improvements; and ability to use independent judgment within established policies.
This position requires strong written and verbal communication skills. Utility Specialists should be able to work both independently and collaboratively in a team environment, have excellent problem-solving skills, and be able to keep management and key project stakeholders informed of important project milestones and events.
Maintaining and developing models to forecast electric load over short, medium, and long-term horizons for scheduling, budgeting, planning and reporting, and managing documentation of same
Assisting with administration of, and operating various utility software packages, including some or all of energy forecasting, meter reading, meter data management, energy accounting, and power scheduling software
Querying large databases and performing analysis of resulting data sets to produce required information and reports
Developing criteria and specifications for reporting.
Preparing/managing various reports on electric generation, load, billing, forecasts, etc., for compliance with local, state and federal agencies
Developing and implementing policies and procedures for various Retail Services areas of responsibility
Planning, implementing and documenting new procedures and processes necessary to comply with regulatory requirements, City policy and Power Enterprise business practices
Monitoring operations (generation, loads, trade activity) for compliance with risk management and reporting requirements
In addition, the position may:
Serve as lead analyst for operational audits
Serve as lead in negotiating agreements with other Departments and agencies and resolving issues with those relationships
Coordinate the work of other analysts as lead on some projects
Class 5602 Utility Specialist performs other related duties as assigned.
Equal Employment Opportunity: The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
If you are interested in a job like this, we are looking for people that have the following:
Possession of a baccalaureate degree from an accredited college or university preferably with major coursework in Law, Engineering, Environmental Studies, Natural Resources, Computer Science, Business Administration, Mathematics, Statistics, Economics or other field related to the utility business; AND
Four years of verifiable journey-level work experience in one or more of the following areas: planning, scheduling, cost estimating and resource projecting for mid to large scale projects; water supply management and planning; power operations planning and scheduling; analysis, interpretation and application of utility contracts and regulations in either water, power (electric and/or natural gas), telecommunications, or a wastewater program; utility market and environmental analysis and planning; power supply and transmission rates and contracts; generation, transmission or distribution planning and design; or long-term utility systems planning.
SUBSTITUTION: Additional qualifying experience may be substituted for the degree requirement on a year-for-year basis.
SPECIAL CONDITION: Two (2) years or twenty-four (24) months of verifiable professional utility software experience.
The above minimum qualifications reflect special conditions associated with the position to be filled. They may differ from the standard minimum qualifications associated with this classification.
Experience with energy, financial or other forecasting
Knowledge of statistical analysis
Knowledge of or familiarity with electric industry and markets
Report and presentation design (e.g., in Excel and PowerPoint)
Databases and reporting tools
Analysis of large data sets
Software used by the electric utility (forecasting, meter data, billing, energy accounting, etc.)
HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
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Computers are available for the public from 8:00 a.m. to 5:00 p.m., Monday through Friday, to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.